Order Cancellation Requests
You can cancel your order within 24 hours of placing it for a full refund. To request a cancellation, simply contact our customer support team with your order number and request details. We will process the cancellation and issue a refund if your order has not yet been shipped.
Cancellations After 24 Hours
After 24 hours, cancellations can no longer be guaranteed, as your order may have already entered the processing or shipping stage. However, if cancellation is not possible, you can return the item once it arrives, according to our return policy.
Pre-Order Items
For pre-order items, you may cancel your order before the product ships. Once the item is in transit or has been shipped, cancellation is no longer possible, but you can follow our return policy if needed.
Refund Process
Once a cancellation is confirmed, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method used during checkout. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Return After Shipment
If your order has already been shipped and you no longer wish to keep the items, you may return them as per our return policy. Contact our customer service team for return instructions and further assistance.
Incorrect or Duplicate Orders
If you accidentally placed a duplicate order or received the wrong items, please contact us immediately. We will help you resolve the issue and ensure that the correct products are sent to you or offer a full refund if necessary.
Contact Us for Cancellations
To cancel an order or inquire about cancellation options, reach our customer service team at info@gmail.com or call us at +1 34 678 34544 Our team is available to assist you with any questions or issues you may have.